Hellon helps you bring the human back

Markus Hohl, the CEO of our corporate member Hellon London, has written an interesting blog post, instructing you how to make your organization more customer centric in 9 steps. As customer experience is becoming more and more important as a key brand differentiator, taking a look might be a good idea. It is quite different to just think customer experience as a “top priority” and having customer understanding and empathy part of your company DNA.

Read the whole blog post here.