On April 30th, FBCC hosted a breakfast briefing about AI transforming customer experience in pre and post sales. The morning kicked off with a panel discussion, followed by a Q&A session and networking.
Our panelists were:
- Dr. Tuuli Bell – Solution Architect & Digital Transformation Leader
- Vladislav Dobrokhotov – Executive Director, British & Commonwealth Chamber of Commerce in Finland
- Paul Alexander – Market Unit Head, Nokia UK&I and Head of Cloud Infrastructure, Europe
The insightful conversation varied from AI disrupting sales processes to the convergence of sustainability and digital transformation in creating resilient business models.
