Our corporate member, Digital Workforce Services Plc, a Finnish pioneer and leader in business process automation, hosted an event at Lloyd’s Market Association with senior leaders from across the Lloyd’s Market and explored how AI agents and generative AI tools are beginning to reshape the London insurance landscape – and business more broadly.
The morning focused on AI agents, the changes that the London insurance markets are facing, and how AI agents can be the catalyst for growth. Waiting may mean being left behind in an industry that thrives on accurate risk prediction and swift decision-making.
Over the next 12 months, Digital Workforce anticipates a tenfold improvement in AI model performance, alongside a 90% reduction in processing costs – enabling dramatically faster claims handling and significantly more accurate risk assessments.
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.
